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Why Does My Instagram Say Oops An Error Occurred

Published on 05.03.2023 by Maiko Maisadze

Instagram is a social media giant, boasting over a billion active users worldwide. It has become an integral part of most people's daily lives, using it to connect with friends and family, share their photos and videos with a wide range of audience, and follow their favorite celebrities or brands. However, with such a large user base, it's no wonder that sometimes things go wrong. One of the most frustrating errors that Instagram users can encounter is the "Oops, an error occurred" message.

You're scrolling through your Instagram feed, double-tapping and commenting on your favorite posts, when suddenly, out of nowhere, you get hit with that annoying error message. While that's not an issue if your are just scrolling, it can be a real problem if the error occurs when you are updating your account with a particularly important content. As well as for the brands and businesses that have their posts scheduled. If you are seeing the message "Oops, an error occurred" on Instagram, it usually means that there is a problem with the app, or it's also possible there's something wrong with your internet connection. 

The Reasons Why The Error Occurred:

  • Instagram is experiencing a temporary outage or issue: Instagram occasionally experiences temporary outages or issues that can cause error messages to appear. This is usually resolved quickly and you can try checking again later. Such errors might happen for all users, of it can be restricted to a certain area. The latter is usually the case when a natural catastrophe or a similar issue occurs.
  • Poor internet connection: If your internet connection is weak or slow, it can cause Instagram to load slowly or not at all, resulting in error messages. Try connecting to a stronger Wi-Fi network or cellular data connection and see if that resolves the issue.
  • Outdated app: if you are using an outdated version of the Instagram app, it may not be able to connect to the server and you may see an error message. Try updating the app to the latest version from the app store. This is usually the case for those that have the automatic updated option turned off.
  • Account-related issues: if there is a problem with your Instagram account, such as a ban or suspension, you may see an error message when you try to access the app. In this case, you need to contact Instagram support to resolve the issue.

Some Other Possible Causes of the "Oops Error" Message 

Remember what Instagram rules to keep in mind while using the platform. The rules, guidelines or restrictions are written in the Instagram Terms of Service and ensure the community remains safe, inclusive, and enjoyable for everyone.

  • One of the most important rules on Instagram is to not post inappropriate content. This includes content that is violent, graphic, or sexually explicit. Furthermore, hate speech, bullying, and harassment are not tolerated on the platform.
  • Instagram also prohibits spamming other users, which includes sending unsolicited messages or comments, and using bots or automation to artificially increase your engagement or followers. Additionally, users are not allowed to buy or sell accounts or use fake engagement tactics.
  • Instagram also has strict guidelines around intellectual property and copyright. Users must not post content that infringes on the intellectual property rights of others, including images or videos that they do not have the rights to use. 

Note that breaking any of these rules can result in your account being suspended or permanently deleted. Read and understand the terms of service and community guidelines before creating an account. Especially if you mean to turn it into a promotional or business related page. You can also stay up-to-date with any changes or updates to these rules by regularly checking Instagram's official blog. This way, you can reduce the likelihood of encountering an error on Instagram and ensure your account remains in good standing.

To Avoid The Error Message Learn How To Use Instagram 


If you know how to correctly use the platform, with a clear strategy and understanding of the platform's features and audience, you are more likely to never deal with any error or an issue. Here are some tips on how to use Instagram effectively:

  • Whether you are an individual or a business, it is important to have an understanding of your brand and the message you want to convey. This will help you to create engaging content and attract the right audience.
  • Instagram is a visual platform, and the quality of your content plays a crucial role in attracting and retaining followers. Make sure your photos and videos are high-quality. Use editing tools to enhance your content.
  • Using hashtags is an important technique for reaching a wider audience. Use a mix of niche specific relevant and popular, as well as currently trending hashtags in your posts to increase visibility and attract new followers.
  • Consistency is key on Instagram. Make sure you are posting content regularly and at the right times to maximize engagement.
  • Interacting with your followers is important for building a loyal community. Respond to comments, like and comment on other users' posts, and use Instagram's features such as polls and questions to engage with your audience.
  • Collaborating with other users on Instagram can be a great way to reach a new audience and create engaging content. Look for opportunities to collaborate with other users in your niche or industry.
  • Instagram Stories are a popular feature on the platform and can be a great way to connect with your audience in a more casual and authentic way. Use Stories to showcase behind-the-scenes content, share user-generated content, and promote your brand.

What Could Go Wrong

Of course, despite your best efforts, errors can still occur What kind of errors can you make on Instagram? You might accidentally delete a post, get locked out of your account, or encounter technical glitches that prevent you from uploading photos or videos. But there are ways to overcome these issues.

  • If you do encounter an error on Instagram, the first thing you should do is to wait for a time being to see if it resolves itself. 
  • If the above is not the case, go on other social media platforms and search "Instagram down" or "Instagram error" to see if others are having similar issues.
  • In case only you are having difficulties, try logging out of your account and logging back in, or uninstalling and reinstalling the app. These simple steps can often resolve the issue and get you back to using Instagram as normal.
  • If these basic troubleshooting steps don't work, you should try contacting Instagram support for help. They have a team of experts who can assist you with any technical issues you might be experiencing.

Instagram Support To The Rescue


  • Instagram Help Center: before contacting support, check Instagram's Help Center first. The resource contains a wealth of information on common issues and questions, and may have the answer you're looking for.
  • In-app support: Instagram also offers in-app support, which can be accessed through the app's settings. From there, you can report a problem or submit a request for support. Keep in mind that it will take some time until someone gets back to you though.
  • Contact form: if you can't find a solution through the Help Center or in-app support, you can submit a request for support using Instagram's contact form. This form allows you to provide details about your issue and attach screenshots if necessary.
  • Social media: Instagram also has official social media accounts on platforms like Twitter and Facebook, which can be used to contact their support team. However, it's important to note that response times may vary and it's not the most efficient way to get help.
  • Appeal a decision: If you've had your account suspended or disabled, you can submit an appeal through Instagram's Help Center. Be sure to follow the guidelines and provide as much information as possible to support your appeal.

Always keep in mind that Instagram's support team may not be able to provide an immediate solution to your issue. Response times may vary, and some issues may require further investigation or follow-up. In order to get the most efficient support, provide as much information as possible about the type of issue you are experiencing and for how long it has been going on. Include the screen shots of any error messages. Be patient and follow up if you haven't received a response after a few days. Additionally, there are many online forums and communities where you can ask for advice from other Instagram users who may have encountered similar issues, here are some of them:

  • Reddit: a popular online forum with a wide range of subreddits dedicated to different topics, including social media. There are many subreddits where you can ask for advice on using Instagram, including r/Instagram and r/SocialMediaMarketing.
  • Facebook Groups: Facebook groups can be a great resource for finding advice and connecting with other users, including experts. There are many groups dedicated to social media and Instagram, where you can ask for help and advice from other users.
  • Quora: a question-and-answer platform where you can ask for advice and get answers from other users. There are many topics related to Instagram and social media, where you can find the solution without asking the question yourself. Just type in the keyword to search up the ready made answers from before. This way, you will get immediate help.
  • Twitter: Twitter can also be a useful resource for finding advice on using Instagram. You can search for hashtags related to Instagram and social media, and even tweet or DM others to see if someone can help. Keep in mind that some people on the platform have their DMs open only for followers so they might not be able to see your request right away. It's better to tweet to them.
  • YouTube: there are YouTube tutorials on just about anything. There's a high chance you may find your solution there.


Encountering errors on Instagram can be frustrating, but it's not the end of the world. By following Instagram's rules, using the platform effectively, and knowing how to overcome errors, you can minimize the risk of encountering issues and enjoy the many benefits Instagram has to offer. The next time you see that dreaded "Oops, an error occurred", stay calm and just do one of the many things discussed above.