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Why is Instagram Not Loading my Pictures

Published on 25.06.2023 by Sofia N

If you post a picture to Instagram, the last thing you want is for it not to load properly. You just snap a photo and add your favorite filter, but instead of posting the perfect picture for your followers to admire, all you get is a blank screen or error message. This can be incredibly frustrating, especially if you want to share something with friends and family right away. And with all of the features that Instagram offers—such as stories, live streaming, and direct messaging. It's no wonder why people find this issue so perplexing. The good news is that this problem can usually be solved by following some simple steps. In this article, we'll discuss why your Instagram posts may not be loading properly and how you can fix the issue so that you can start sharing those amazing pics with your followers in no time!

Reasons Why Instagram May Not Be Loading Your Images

Has this happened to you? You post an image to Instagram, but it fails to load. Not quite sure why it isn't working? No need to worry—there are a few simple explanations.

  • Networking Glitches: The most likely cause of your problem is a networking glitch that's preventing Instagram from properly loading your image. One common issue is loading times that are too slow. In addition, if your Wi-Fi connection has any issues, it could lead to images not loading.
  • Wrong File Format: Another common issue is using the wrong file format when trying to upload your image. Instagram only accepts certain file types, such as .jpg and .png files. If you try to upload an unsupported file format, it will not load properly.
  • Broken Links: Finally, if the link pointing to the image is broken or has been removed from its original source, Instagram will not be able to locate and load it properly.

What to Do if Instagram Isn't Loading Your Pictures

Have you ever encountered the annoying issue where Instagram isn't loading your pictures? It's a common problem, and it can be frustrating when you want to post a picture but can't seem to get it to show up on the app.

Fortunately, there are some steps you can take to troubleshoot and get your picture loading again. First, make sure that you have an active internet connection. If you're using a cellular network, try using a different network or connected to Wi-Fi if possible. You should also try closing and restarting the app, and possibly restarting your device as well.

If none of these steps work, you may need to update the Instagram app or even reinstall it altogether. Another solution is to clear the cache data in case something is clogging up the memory of the app; this could be done in Settings > Apps > Instagram > Storage > Clear Cache. Finally, wait an hour or two before trying again as this could indicate an issue with Instagram's servers.

Typical Error Messages That Appear When the Issue Occurs

If Instagram isn't loading your pictures, you'll likely encounter some specific error messages. Here are three of the most common:

"Something went wrong"

This is the most generic response, and unfortunately it doesn't give you a lot of information about what the actual problem might be. If you see this message, it could mean that Instagram is having some technical difficulties or there's something wrong with your internet connection.

"An unexpected error has occurred"

This message usually means that there's a problem on the server side. It could be a temporary issue or it could indicate that there's an issue with your account. In either case, try restarting your device and connecting to a different wi-fi network before trying again.

"Could not refresh feed"

This message usually appears when there was an issue retrieving data from the server or when your connection was interrupted while attempting to connect to the server. Simply try again after making sure your device is connected to a strong Wi-Fi signal or cellular network with sufficient data coverage.

If none of these messages appear and Instagram still isn't loading your pictures, then it could be an issue with either your device or account settings. Check out our other articles for more information about troubleshooting Instagram issues!

Ways to Trouble Shoot to Make Sure That It's an Instagram Issue

If your Instagram photos are still not loading, then it's time to do a little troubleshooting. Here are some ways to make sure that it's an Instagram issue and not a problem with your device or connection:

Try updating your app

Sometimes the latest version of the app may have saved you from any issues you have been experiencing. So head over to the Play Store or App Store and make sure that you have the latest version of Instagram installed.

Check if the app is up to date

It’s also important to make sure that all features, like filters and stickers, are up to date as well. This might help you fix any of the issues you’re having with loading pictures.

Delete and reinstall Instagram

If none of these have helped so far, try deleting and reinstalling Instagram. This should help get rid of some bugs in the app which could be preventing your pictures from loading.

Check your internet connection

Finally, if none of this has worked, check your internet connection. A weak internet connection can slow down or even stop the loading process altogether. So try connecting to another network or resetting your modem/router if necessary.

Tips for Optimizing Your Photo Settings for Quicker Uploads

If you want to upload photos to Instagram quickly, one important thing to do is make sure your settings are optimized. This can help with Instagram not loading your pictures. Here are a few tips you can use:

Scale Your Image Down

When uploading photos to Instagram, make sure your image isn’t too large. A good rule of thumb is to scale down any images you plan on using to around 1MB or less (the maximum accepted photo size for uploads is 15MB). Having a larger photo file will slow down the time it takes for the image to be uploaded, so make sure you resize it if necessary.

Compress Your Image

Another helpful optimization is compressing the image. It’s usually best practice to compress an image before you upload it—this will reduce the size of the photo and, in turn, help with faster upload times. Just be sure that your compression tool preserves the quality of your images and doesn’t impact its overall look or function.

Choose The Right Image Format

Finally, if possible, choose an image format that works best with Instagram. JPEGs and PNGs typically work best when uploading images; avoid formats like TIFF and PSD as they don’t always work well with this platform.

What to Do if Photos Still Don't Load After Optimizing

Picture it: You've gone through all the steps to optimize your pictures for Instagram, and you still can't get them to load. It's frustrating, but don't worry—there are a few more things you can do if your photos still won't load.

The first thing to check is whether or not your mobile device is connected to the internet. Without an internet connection, Instagram won't be able to access your photo library and upload photos. So, if you're connected but having problems, double-check your connection and make sure it's stable.

Next, try updating both Instagram and iOS software — this can help fix any potential bugs that are impacting how photos are loaded on Instagram. To update the app and iOS, open the Apple App Store on your device, tap "Updates," then tap "Update All" or the individual Update button next to each app on the list.

Finally, try deleting and reinstalling Instagram onto your device — this will start a fresh copy of Instagram that does not remember any of your previous settings from other installs and can help avoid any cached errors stopping you from loading photos. To delete the app, press and hold its icon until an X appears over it, then tap X to confirm deletion; after that's done, find Instagram in the App store again then reinstall it.

If none of these steps work for you — try reaching out to Instagram's customer service team for further help! They'll be happy to assist with getting pictures uploaded onto their platform properly so you don't miss out on sharing great content with friends or followers.

How to Report an Issue With Photo Loading on Instagram

If you're still having trouble loading pictures on Instagram, one of the most helpful things you can do is to report the issue to Instagram. Instagram knows that photos are the lifeblood of their platform, and they take these reports seriously.

So how can you report an issue with photo loading on Instagram?

Log in to your account

The first step is to log in to your account. This is important because it'll allow Instagram to view the specific details associated with your account.

Navigate to the Help Center

From your profile, click on the menu icon (three horizontal lines) in the top-right corner, then scroll down and select Help Center from the list of options.

Select Your Problem

In the Help Center page, select Login & Authentication from list of topics located at left-hand side of page. Here you will find a list of common problems that users have experienced related to photo loading issues.

Submit Your Issue

Once you find a problem that matches yours, click on Get Started button located at lower right-hand side of page and fill out form with as much detail as possible about your photo-loading problem and then click Submit button.

Reporting your issue directly to Instagram's Help Center is a great way to get personalized help and attention from their support team so they can help resolve any issues you're having with loading pictures on Instagram quickly and efficiently.


Chances are, at least once you have been through a situation where your pictures, or someone else's pictures, are not loading up on Instagram. Here are some of the most common questions and answers related to this issue:

What if I can't upload a picture?

If you can't upload a picture, the first step is to check your Internet connection. If the problem persists, try resetting the app and logging out and back in again. Another option is to uninstall and then reinstall the app from the App Store or Google Play.

Why isn't my picture showing up in my posts?

This may be because you have insufficient memory on your device or too many other apps running at once. Make sure that you have lots of available storage space on your device and close any apps that are running in the background before trying again.

What if I still can't upload my picture?

Make sure that you meet all requirements for uploading a photo: it should be smaller than 8MB in file size, be in an acceptable format (JPEG, PNG, BMP or GIF), and adhere to any local laws or regulations. If all else fails, contact Instagram Customer Support for more help.


All in all, Instagram can be a great tool to showcase your work and connect with friends, but sometimes it can be slow to load your posts. When this happens, double-check your internet connection, clear some cache, update your app, and make sure you’re using the right resolution and quality settings for your images. When all else fails, reach out to their customer service team and they’ll be able to help you troubleshoot the problem and get your pictures back to posting on Instagram.