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Top Digital Marketing Channels and How to Use Them

Published on 09.08.2024 by Tracey Chizoba Fletcher

With digital marketing taking center stage in the marketing world, brands use different online channels to reach their audiences. If you want to achieve the desired results, choosing the right channel for your campaigns is essential. However, not all digital channels are suitable for your business goal.

Every channel has a unique audience with different needs. That is why it is essential to understand the most suitable channel for you. You also need to use best practices to achieve a particular goal. Fortunately, we have created a guide on digital marketing and how to use it effectively to help you choose the right one.

What is a Digital Marketing Channel?  

Digital marketing channels are online platforms you can use to reach and engage with your target audience. Digital advertising platforms help you promote your brand, products, or services. In addition to marketing your business, you can use the channels to engage with your customers and handle any challenges they may face.

When using digital marketing channels, you can have different goals, such as increasing sales and brand awareness or generating leads. Therefore, when searching for an excellent digital marketing channel, you should consider one that will help you quickly reach your goal.

Top Most Effective Digital Marketing Channels

While your chosen channel will depend on your individual goal, several platforms work for nearly every business and should be a crucial part of your digital marketing strategy. These are:

Website

A website is the most obvious digital marketing tool. When prospective customers come across your ad, social media post, or any other material regarding your brand, their first point of call is likely to be your website. Therefore, a website is a crucial tool for showcasing your business, products, or services. Prospective customers will also check your website to understand your values and personality. You can also use a website to market, engage, and convert customers. Websites are also great tools for:

  • Building authority and credibility in your niche.
  • Increasing the reach of your business.
  • Collecting feedback and data from your campaigns. 
  • Creating more versatile business campaigns.

No matter the type and size of your business, you need a website to establish an online presence. Studies show that 69% of Americans buy products online, which means that a website can be a good conversion tool. The good news is that with technological advancements such as WordPress, website creation doesn’t have to be expensive. 

How to Use a Website For Digital Marketing

Before creating a website, you need to understand your target audience. To do that, you should research their demographics, goals, preferences, and pain points. Once you get this information, you can create a website with your audience in mind. Make sure your website is SEO- and user-friendly. You can ensure that by paying attention to:

  • Structure. Ensure your site has a great layout that will enable visitors to navigate easily.
  • Content. Your website should have great, informative content that adds value to visitors. To position yourself as an expert in the niche, the content should solve your audience’s problems and answer their questions. You can create different types of content to cater to the various stages of the buyer’s journey. For instance, you can have product videos for clients in the consideration stage.
  • Style. Consider also how your website looks and feels. Your website must be appealing and consistent, reflecting your brand’s values and personalities.

After creating your site, you should have a strategy for promoting it through social media, email marketing, and other methods. This will enable your target audience to discover and share the content with their network, increasing its visibility. Finally, you must measure your website's performance and how visitors interact with it to keep optimizing.

Content Marketing

The concept of content marketing requires you to create content that is relevant and appealing to attract your target audience. The content could have different formats, such as infographics, videos, blog posts, ebooks, etc. When you create such content, your goal is usually to inform, educate, and persuade your target customers to take action, such as:

  • Following you on social media.
  • Newsletter subscription.
  • Buying your brand.

When well used, content marketing will enable you to solve your audience’s problems, improve SEO, and encourage them to buy from you. There are several steps you can follow when using content marketing. These are:

Audience Research

Like a website, your first step should be understanding who you create content for. Your goal should be to understand their interests, desires, questions, and preferences. This will enable you to create content that people are interested in. One way you can understand your audience is through market research. You can then make an audience persona.

Choose a Content Format

After understanding your audience, it's time to create content that meets their needs. You can create different forms of content, such as infographics, ebooks, blog posts, podcasts, case studies, and webinars. The most important thing is to choose a content format your audience will be interested in.

One way to do that is by analyzing your competitors' content. Are they creating long-form or short-form content? Are they using a lot of visual content? Once you find out what works for them, recreate and use the content better.

Brainstorm Topic Ideas

The next step is to get into the nitty-gritty of your content. This is important as you need to find popular, relevant content that will serve your goal. If you want to find content ideas, do keyword research to determine the topics people in your niche are searching for.

Create a Well-optimized Content

Writing content is only one step. To increase its visibility, you need to optimize it for search engines. First, create clear, concise, informative, and accurate content. To optimize the content for search engines, use the keywords you researched in the previous steps. 

Social Media Marketing

Social media marketing involves using social media platforms to reach your target audience, drive website traffic, and increase sales. On top of providing businesses with a channel for reaching their customer, social media marketing features business analytics to help customers track the results of their campaigns. Social media is an essential digital marketing channel as it will enable you to:

  • Reach millions of prospective customers.
  • Share with valuable customers to enable you to connect with current and prospective customers.
  • Show your brand’s values and personality to build trust and loyalty.
  • Spy on the competitors to learn from them.
  • Understand the latest digital marketing trends and customer behaviors.

There are several steps to follow in social media marketing. These are:

  • Determine your goals. Consider what you need to achieve with social media marketing. This will enable you to come up with a strategy to measure success.
  • Understand your target audience. You need to know who they are, what they are searching for, and how you can help them achieve their goals.
  • Determine the right social media platform. You also need to determine the right platform for your audience and brand. Consider how you will benefit from the platform and its benefits and features.
  • Determine an engagement method. Think of how you will respond to the customer's comments, mentions, messages, and reviews. How do you plan to drive engagement and receive feedback?
  • Keep improving. Analyze the performance of your campaigns to keep improving them.

Email Marketing

This involves using targeted emails to reach your target audience. Email marketing can be very effective with the latest digital marketing strategies, such as automation and personalization. It allows you to connect with your customers in a personal, affordable, and timely way.

According to Oberlo, by the end of 2024, there will be at least 4.48 billion active email users. It's no wonder most business owners suggest that email marketing is one of their top channels for bringing sales and generating leads. Email marketing can be an essential channel for:

  • Increasing the number of subscribers and building loyalty.
  • Driving traffic to a website or landing page.
  • Increasing brand loyalty and building trust.
  • Growing sales and generating leads.
  • Nurturing customers and retaining them.
  • Promoting your products and services.
  • Getting customer reviews and feedback.

So, which is the best way to use email marketing? Like other digital marketing channels, you should start by understanding your goal. This could be generating leads, increasing sales, or improving customer loyalty. You can use a tool to help you automate your email marketing. You can then create an email campaign with a calendar to send the emails. Keep tracking your email marketing channel to determine its effectiveness.

Paid Advertising

This internet advertising method involves displaying your ads on a channel to reach your target audience. When you use paid ads, you pay to appear on the top pages of the search engines where they appear with the sponsored ads. There are two models used in paid advertisement: cost per impression (CPM) and pay per click (PPC). The good thing with this advertising is that you pay each time someone sees an ad. It also helps you reach your customers faster in a more direct way. It:

  • Drives highly targeted traffic to your page.
  • Targets an audience based on interests, behaviors, locations, and demographics.
  • Retargets those who visit your site without taking action.
  • Determines your ROI.

How to Use Paid Advertising

When using paid ads, the first step is choosing your advertising platform. The most popular channel is usually Google Ads, as you will promote your ad on the Google SERPs and millions of sites that are part of the Google Display Network. There are also many other paid advertising platforms, such as Facebook advertising, TikTok advertising, and Instagram advertising.

Video Marketing

Video marketing involves using videos to promote your products, brand, or services. The goal could be to increase engagement, educate your customers, and boost your conversion. Since videos are usually emotionally and multisensory engaging, they are among the most engaging types of content.

How to Use Video Marketing

You should have a well-defined goal and a more compelling story for video marketing. You also need to select the kind of videos you need to make, such as sponsored videos, live videos, and testimonials. While sharing the videos on your site will help, you can also share them through social media sites such as TikTok, Instagram, and Facebook.

Video marketing allows you to target audiences at different stages of the buying journey. For instance, you can use brand videos to target consumers in the awareness stage, while case study videos suit the consideration stage. If there are positive client testimonials, you can use them for the decision stage. Use stories in your videos to emotionally connect with your audience and make them brand-loyal.

For more effective video marketing strategies, you can consider several tips. These are:

  • Use a catchy introduction, thumbnail, and title to hook your audience within the first few seconds.
  • Showcase your benefits, values, and personalities using stories.
  • Make your message more appealing by including soundtracks and visuals.
  • Inspire actions while evoking positive emotions with your audience.
  • Add elements of curiosity to inspire actions. 
  • Evoke some positive emotions.
  • Ensure the videos are clear, relevant, and concise.

To grow your brand, you should incorporate videos into your digital marketing channels. With the above tips, you can ensure effective video content that will enable you to reach your target audience.

Referral Marketing

This digital marketing method involves engaging previous customers to recommend your brand products and services to their friends and families. In other words, it leverages word of mouth to bring new customers. One advantage is that it has a lower customer acquisition cost than other methods while increasing customer loyalty and credibility.

Steps in Referral Marketing

Here are the steps to follow when doing referral marketing:

  • Identify your most loyal customers. The first step should be to find your loyal advocates. These people have used your products or services and were happy with the results. They should also have people in their network who are likely to become prospective customers. You can get such customers through reviews, surveys, and feedback forms.
  • Create a referral program. The next step should be to create an attractive, easy-to-use program that rewards both the recommender and the recommended one. You can offer incentives such as free products, cash, and discounts.
  • Promote the program. Your affiliate program will not benefit you unless customers know about its existence. That’s why you need to expose it. Make sure the benefits are clear to your customers. You can use different channels, such as social media, email, and websites, to promote the program. Use stories, case studies, and testimonials to explain the program's benefits.
  • Keep tracking. As with any other program, you need to track the results. You can use metrics such as conversions, revenue, and referrals. Once you have these metrics, keep improving your campaigns for more referrals.

Affiliate Marketing

This works almost the same as referral marketing, as you leverage others to recommend your brand. However, the main difference is that the people who recommend your brand in a digital affiliate marketing program may not be your customers. Instead, you partner with content creators and influencers. Unlike referral marketing, you also pay them, but only when customers buy using your link.

 

Affiliate marketing can be a good choice for providing your products with sales, traffic, and exposure. Start marketing your brand using affiliate marketing by determining your goal and target audience. After that, you can recruit the affiliate you feel fits best for the program. Find a good way to convince them to join the program. Once they do, provide them with the support and tools they need. These may include landing pages, banners, links, product samples, and coupons. Consider also how you will train, motivate, and reward them. After that, you can track and measure results.

Instant Messaging

With the development of various marketing methods, social media has become a popular choice for many marketers. This is mainly because it provides instant results that create a feeling of one-on-one communication. With personalized messages becoming popular with customers, this is becoming a popular digital marketing method that can result in higher conversion and lower cart abandonment.

With instant messaging, brands can create messages tailored to their customers. It can, therefore, be a suitable method for providing a tailored response to concerns and questions. Here are tips for using instant messaging:

  • Automate your message. Many processes, such as answering the FAQ questions and following up after purchase, can be automated. These are excellent choices for streamlining your processes and adding a personal touch, resulting in a personable process.
  • Maintain your brand voice. When communicating with your customers and potential customers, you should maintain your brand voice, tone, choice of words, and sense of formality. This will enable your customers to associate your voice with your brand.

How to Choose the Best Digital Marketing Channel

When searching for a digital marketing channel, several factors must be considered. These include:

Marketing Campaign Goal

You should ensure that your campaign goal guides your choice of a digital marketing channel. Whether your goal is to increase conversion, draw traffic to your site, or bring leads, you should ensure that your chosen channel will help you attain that goal.

Features

The features offered by the digital marketing channel will also help you determine if it's right for you. However, this will also depend on your individual needs. For instance, if you are just starting, you may not need a channel with many features that will cost you more. Instead, you might be comfortable with one with basic functionalities.

Integration Capabilities

Most businesses use more than one digital marketing channel. If you are one of them, you must ensure the different platforms are easily integrated. Users should be able to move from one channel to the other quickly.

Target Audience

Another critical consideration is the channel your target audience primarily engages in. If you are targeting Gen Z, you need a channel in which they are primarily active, such as  Instagram or TikTok marketing. Some of the questions to ask yourself when studying the target audience are:

  • Where are they spending time online?
  • What kind of content do they seem interested in?
  • What brands are they following?
  • How do they consume content?

Understanding this makes creating content that appeals to your target audience easier.

Competitor

Your competitors' channels can hint at where your target audience is. If their social media strategy seems more effective than yours, you can use their approach or find another unique niche they have not covered. This will help your content gain traction. However, you must also consider whether that niche has enough selling opportunities.

Budget

Your marketing budget will also determine your marketing channel, as specific options are more expensive than others. For instance, organic social media posts can be virtually free.

However, if you use PPC ads, you must set a considerable budget for them. Similarly, setting up a comprehensive marketing budget can also be quite expensive. However, don't just go with the most affordable channel. You need to consider the effectiveness of the advertising method and its return on investment.

Conclusion

Leveraging the right channels can help you take your brand to the next level. However, you need to understand the channel best suited for your needs. Remember that the best one is where your audience is. If you are wondering which one it is, consider one of the above. You can also use our guide to choose the right one. We recommend you read our guide on SEO vs. SEM for driving organic traffic.