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Brands Leveraging Audio Content for Deeper Engagement

Published on 07.04.2025 by Tracey Chizoba Fletcher

In recent years, we have seen brands leverage audio content in their social media marketing plan to reach their target audience. This can be attributed to audio content allowing them to dive deeply into who they are, what their brands stand for, and why they matter. In this article, we will provide you with a guide on leveraging audio content for deeper engagement and provide examples of brands using this strategy.

Why Brands Are Leveraging Audio Content

Voice apps and podcasts are making a comeback. Some of the reasons why podcasts and other audio content are effective for building engagement are:

Better Storytelling

Storytelling undoubtedly helps to capture the listener’s attention. When you use audio content to share your brand’s story, you can easily create an emotional connection with your brand. Podcasts can create a personal touch between your brand and its listeners, which can help build loyalty between the customer and the brand.

Position Yourself as a Thought Leader

Brands can use podcasts and other audio platforms to show their expertise in the industry and position themselves as thought leaders. This is because podcasts can enable brands to dive deeply into a topic, providing listeners with deep knowledge to apply to their situations.   This is a good approach for building credibility and attracting a loyal audience. When education is combined with thought leadership, a brand can be positioned as the go-to resource for knowledge.

Better Community Building

A brand can use podcasts to provide unique insights to create a sense of belonging. This can enable the brand to connect deeply with its listeners. This level of participation can encourage loyalty and participation, providing a dedicated community for listeners. Brands can engage in authentic and transparent conversations by creating behind-the-scenes content. This enables their audience to stay connected to them, transforming casual listeners into engaged community members who can easily be converted into loyal customers.

Brand Differentiation

Brands can focus on a niche market closely aligned with their values or products. When they focus on this niche, they can create personalized content that helps them connect with audiences on a deeper level and market to a niche community. Through podcasts, brands can speak directly to the needs and interests of specific groups while marketing their products.

Improve Customer Loyalty and Retention

Customer loyalty and retention involves building strong and lasting relationships with audiences. The right content and brand trust can help build a loyal community. Podcasts can be great tools for providing powerful content that resonates with your audience’s needs and interests. You can increase brand loyalty by providing valuable insights, entertainment, or education.

How to Determine if Audio content is Suitable for Marketing Your Brand

Consider whether this strategy suits you before using podcasts to market your products or services. To do that, you will need to consider several factors.

  • Do audience research? First, determine if your audience is likely to listen to a podcast. They may listen to audio content if they enjoy in-depth storytelling and discussions.
  • Content suitability. Consider if you already have valuable stories and insights that can be shared in an audio format.
  • Available resources. Consider whether you have the right time to handle the cost and time of production, and promote the audio content.
  • Competitive edge. Is audio content the right one to help you stand out from the competition? How well will it fit into your current social media marketing strategy?
  • Potential reach. How well does the podcast enable you to improve brand visibility and stay ahead of other channels?
  • Engagement goals: Consider whether you are trying to build a deeper connection with your audience. You can then rely on podcasts to improve retention and foster loyalty.
  • Long-term commitment. Are you ready to commit to consistently producing content?

 Examples of Brands Leveraging Audio Marketing

If you want to create a compelling audio marketing strategy, here are brands you can learn from:

Sephora’s Lip Stories Podcast

The Sephora brand decided to reach millions of podcast listeners worldwide with their #Lipstories podcast. The brand partnered with Girlboss Radio, a media company that uplifts women. With both companies targeting women, the collaboration was worth it. Their podcasts feature guests who share times when they felt powerful, beautiful, and on top. The goal of the podcast is to encourage women to feel good.

This podcast uniquely offers a subtle connection to Sephora’s lipstick line. That means the story is reinforced using makeup. The creative integration improves brand awareness and ensures an emotional connection with listeners.

The Message by General Electric (GE)

General Electric uses a sci-fi series, The Message, which features a cryptographer decoding an alien message. The message’s goal is to connect technology and innovation to GE subtly. Rather than promote products and services, the podcasts position GE as a thought leader in science and technology. The podcast has been successful, appearing at the top of the Apple Podcast chart. It has received millions of downloads, an example of the impact of compelling storytelling in driving brand awareness.

Slack Work in Progress

Targeting professionals interested in the work culture, Slack introduced the Work-in-Progress podcast to target its user base. The podcast features topics such as collaboration, productivity, and the future of work. All these topics target people interested in an innovative workplace. Slack has focused on this niche to position itself as a communication tool and a thought leader that shapes the work environment. Targeting this niche has helped the brand position itself as a market leader in technology.

Final Thoughts

In an era of social media audiences looking for authentic connections, brands should leverage audio to connect with their target audiences. Doing that can enable them to draw attention to their brand, drive customer engagement, and offer better customer service. With the continued demand for audio content, brands need to take advantage of this content. If you are unsure how to do that, you can learn from the above brands leveraging audio content.